PM Bet Customer Support
Like any other top bookmaker, PM Bet has a support service. Every day, support specialists help solve thousands of user problems and answer questions related to using the site. Customer support is available 24/7 and communicates with players in several ways. They will be discussed in the article below.
When to Contact Support?
As a rule, you can contact support with any question or problem you encounter. In any case, you will be provided with qualified assistance: operators will clarify complicated nuances of the site, tell you about the main processes and accept information about errors.
The most popular are:
- Registration and logging in.
- Verification on the site.
- Available bonuses and promo codes.
- Deposit and withdrawal of funds.
- Payment methods.
- Questions related to sports betting or specific casino games.
On-site Online Chat
The fastest way to solve your problem is to contact our online chat. You can do it through the desktop version or through the mobile app, and our operators will be happy to help you at any time. To use online chat, open the left side menu and click on the Support button. After that, you will see a dialog box where you will be asked to select the topic of the request. Communication in the chat is possible in English and Hindi.
Email Support
Getting in touch by e-mail is the best decision if we talk about more profound and complicated issues. Describe your request and wait for a reply. Contact only official email support@parimatch.in.
The issue may take a couple of hours or several days to be considered. It all depends on how busy the support service is and how clearly you state the essence of your question:
- First of all, be polite, say hello and introduce yourself.
- Describe the problem carefully. Don’t forget to mention all the details and attach screenshots if you have any.
- Do not send too many letters and questions, try to briefly formulate the problem in one letter to avoid confusion.
- To contact support, please use the same email address you used when registering on the site.
- Be patient and do not rush the support service. In any case, your request will be processed and you will definitely receive an answer.
So, by following these simple rules of communication with the support service, you will increase your chances of a quick solution to the problem and will be able to enjoy the game.
